Let’s get in touch. We’re here to help.

Check out our FAQ or feel free to leave a message or to call us if there are questions left. Our office hours are Monday - Friday from 9:00am to 6:00pm EST.
On which topic do you need help?
Frequently asked questions
Take a look at our FAQ and find answers to common questions regarding registration, donation and more.
Registering as a Donor
Are you having problems registering? Would you like to ask the team about organizing a donor recruitment event in your area? Do you have any questions about the blood stem cell collection process?
General Inquiries
Do you have a question that isn’t covered in our ‘Frequently asked questions’ section?
DKMS Press
If you wish to contact our communications team for public relations matters or any press inquiries, please send us a message.
HR related matters
For HR related matters - employment verification, W-2, career opportunities, personnel, and others - please send your inquiry.

Our offices

DKMS US New York
40 Fulton Street, 26th Floor
New York, NY, 10038
+1 212-209-6700
DKMS US Charlotte
5311 77 Center Drive, Suite 100
Charlotte, NC 28217
There are many ways to get involved and support our mission.
You can raise awareness, join the registry, host your own [registration] event, take on a fundraising challenge, or anything in between.