How Can We Help You?

General Inquiries
For general inquiries, please send us a message

Swab Kit Status
Didn't receive your swab kit, or just want to check on the status of your swabs? Send us a message here

If you would like to help with donor drives in your area, please contact us at or 1-866-340-3567.

Update Contact Information
If you are a registered donor and you recently moved or changed email/phone numbers, send us your new details.

Did you get the call?
Please call the coordinator listed in your materials to review your health status and answer all the questions.

Patient Support
Are you a patient or family member that would like to work with DKMS?

Giving to DKMS
For questions about financial support and fundraising, please contact us at

For transport related issues/emergencies, please call us at 1-212-209-6715 or email

If you wish to contact our communications team, please email us at

Company Information
If you would like to learn more about our organization, please email us at

If you are interested in learning about career opportunities in our organization, please email us at

Donor Drives
If you would like to host a donor drive, please contact us at 1-866-340-3567.